May 24th, 2015 by Admin

Next Retail Traders Coffee Morning 10am, Tues 2nd June

Gotham Coffee, The Entrance, NSW


Only 5-Star Attitudes Give 5-Star Service

by Gaye Crispin

What is the single most important thing you can do to improve relationships with your customers? The answer is as obvious as it is overlooked: hire right in the first place.

And the key to the hiring right people lay in the recruitment process. The time invested here, right at the beginning, means far less time and money wasted later.

Finding and recruiting top recruitment with great attitudes should be a priority for all retailers.

It doesn’t matter how great a meal you serve up or how talented your staff is, the one thing your customers will remember in detail is how well they were treated when interacting with your staff. Therefore, your business needs to hire with care.

Hiring awesome people for your retail team is the only way to fly. It will help you sell more products, your business will be more efficient, you will deliver better customer service, and you will grow happy repeat customers who tell their friends.

That’s why hiring right is always the right thing to do. Because only 5-Star attitudes give 5-Star service.

How do you you decide who you hire?

I’d love to hear from you.

Gaye Signature


You can connect with Gaye on

Gaye Crispin 2015aGaye Crispin, founder of Central Coast Retail Traders Network, is asocial innovator and entrepreneur, business strategist, writer, online publisher, and activist for social good. Gaye has been working with small businesses for over 30 years, and is a passionate supporter of a wide range of causes and community groups, both online and off. A prolific blogger, Gaye is committed to helping business owners and community groups develop sustainable business models that leave a green footprint wherever possible. Gaye believes fully in the power of collaboration and innovation to build strong communities, and works with a number of partners on multiple projects at any one time.

If you have a social good project you need help with, or if you would like Gaye to speak at your next event ENQUIRE HERE

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Posted in Customer Service, Gaye Crispin, Hiring, Recruitment Tagged with: , , , , , , ,

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